The Rose Dress, Inc., a leading retailer of prom dresses and bridesmaid dresses, is expanding their flower girl dresses, plus size dresses, wedding dresses and mother of the bride dress lines. The Rose Dress is striving to achieve the best customer service in the industry by utilizing the latest technology which allows customers to view the entire ordering process and status for each item ordered. For very important events such as weddings and proms, customers want to be sure that their order is going as planned, and there is no need to be nervous. Therefore, the slogan at The Rose is: "No Doubts Customer Service. Know Everything About Your Order, Anytime."
Ordering a color- and size-specific mother of the bride dress, flower girl dresses, wedding dresses or plus size dresses can become complicated due to fast changing inventory and availability, especially for group orders, often requiring repeated communication with customers ASAP. Our ordering and customer service system was designed for the most effective communication with customers
as soon as possible.
At The Rose Dress customers can find simple and innovative ways to search for mother of the bride dress selections as well as wedding dresses, plus size dresses and flower girl dresses by using the “In-Store Inventory Search Page,” where search lists can be generated by category, vendor, item number, color, size, price and quantity.
The following information will be available for customers to view online:
- Customer information, order ID, online link to check customer record
- List of ordered items, color, size, and price
- Date and time of each event
- Status of each item
- Payment status
Upon ordering, customers will receive a confirmation email with links to their records, along with order IDs. When orders are shipped, customers will be notified by email and are provided shipping information, including tracking numbers.
About The Rose Dress:
The Rose Dress has a best buy policy wherein it guarantees to match or beat competitors’ prices. The store provides an extensive inventory of prom dresses, bridesmaid dresses, wedding dresses, flower girl dresses, plus size dresses, mother of the bride dress selections and other formal dresses and special occasion dresses, prom shoes and party shoes and accessories. The Rose Dress is based out of Milpitas, California, located inside the Great Mall. For any questions, call 408-957-0671 or visit the online store at www.TheRoseDress.com or www.promdressdirectory.com/
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