Barclaycard has launched a new text alert service to remind its 9 million UK customers that their monthly payment is due.
The service, which is provided free to all cardholders, will send a text payment reminder five working days before the monthly payment has to be made. To register, customers simply contact Barclaycard customer services with the number of the mobile phone they wish the message to go to.
In addition to the new service, Barclaycard (http://www.barclaycard.co.uk ) has also announced changes to customer statements which will be introduced this year:
New messages for customers who regularly only pay the minimum repayment, highlighting the advantages of repaying a higher amount each month.
New messages for customers regularly paying late which will offer to move the billing day to a date that better suits their monthly budget.
Warnings to customers about only ever paying the minimum repayment will be moved from the back of the statement to the front.
Keith Coulter Managing Director of UK Cards and Loans said: “We want to make our products easier to understand and these are simple things that will help customers avoid paying unnecessary fees on their account.”
For further information please contact the Barclaycard Press Office on:
Tel:
01604 251229
Notes to Editors
Customers wishing to sign up for this service should call Barclaycard Customer Services on 0870 1540154 with the mobile number they wish the messages to go to.
The text message received by customers will be: ‘If you’ve yet to make a payment you have only 5 working days left. See your statement for ways to pay or visit us online http://www.barclaycard.co.uk
Five working days provides customers with enough time to ensure their payment reaches the account on time, regardless of how they choose to pay.
Barclaycard late payment fees are currently £20.00.
