Businesses and consumers have a new place to order printing, proof jobs in progress, and get expert advice 24 hours a day, seven days a week ? all from a vendor they already know and trust. That place is www.GTIsmartPrint.com and it?s the new Internet home of Graphic Technologies, Inc.
?This web site is part of our continuing effort to provide great service to our customers,? explains Rob Mayer, owner of Graphic Technologies, Inc., ?It allows us to be open 24/7/365, so our customers can get the services and support they need, whenever they need it.?
The real cornerstone of the new company web site is its customer service center, where print buying customers can place orders, view proofs, transfer files, and manage projects online. One of GTI?s goals was to make it easier and less time consuming to order printing. Customers can also take advantage of the Online Printing capabilities of www.GTIsmartPrint.com. The powerful online printing utility allows customers to print from any software on their computer, and instantly proof and order the job online. This system eliminates the potential for software conflicts and other compatibility issues that might otherwise slow the process down. If a customer wishes, they can now complete the entire print buying process online with no more time consuming trips to the printer, sales calls or numerous back and forth faxes.
?The web portal is a real timesaver for us and our customers,? Mayer says. ?It streamlines the whole process. With just a few clicks of the mouse, an order is ready to go into production. Our customers get their orders back that much quicker, with less potential for error along the way.?
Another helpful feature for print buyers visiting GTI?s web site is the Idea Collection, an interesting and fun to read compilation of design, marketing, technical, and print-related tips. Written by experienced, graphic arts professionals, the articles in the Idea Collection offer practical, step-by-step guidance through some of the most common challenges facing anyone who works on projects for print. They also serve as a creative spark in times when a little inspiration is needed.
?We take a great deal of pride in our ability to give customers thoughtful, timely, and accurate advice and answers to their questions,? Mayer explains. ?Unfortunately, we can?t be here at three in the morning when a customer working on a rush job might have a question about fixing a photo or making better use of color. The Idea Collection ? and our whole site for that matter ? is our way of filling in those gaps.?
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For more information, contact Rob Mayer at 402-339-3700 or rmayer@graphictec.com
Graphic Technologies, Inc. 3115 South 61st Avenue Omaha NE 68105 402-339-3700 rmayer@graphictec.com
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