To simplify support and other services for Joomla CMS, CNP Integrations launched a redesigned website. This has increased their support outreach for clients bringing more results. The redesign went live on June 1, 2012.
For Immediate Release: Boston, June 6th, 2012 - CNP Integrations recently launched a brand new platform with cnpintegrations.com on June 1, 2012. The new design elements and well optimized support features are part of their growing Joomla development services bringing more ease for clients.
CNP Integrations timed two things simultaneously - an upgrade to Joomla 2.5 platform and a stronger support infrastructure. The newer version of Joomla offers many enhanced features which have been effectively utilized to create a 24/7 support model and advance customer services.
The newly designed website by CNP integrations presents companys core message in new light with stronger impact. The new design also brings fresh perspective to clients about CNPs expertise and competencies as one of the premier providers of Joomla development services. Besides, CNP Integrations main portal is now integrated with new ticketing and support system for CNPs call center, real-time chat and upgraded Service Level Agreements (SLAs). Time and again they have stepped up their services to optimize and proactively provide greater customer satisfaction.
To further create value the redesigned portal has been linked to Get Joomla Support. Built with Kayako software, the Get Joomla Support is aimed to simplify engagement process, and bring improved response time for ticket and sales inquiries for existing as well as newer clients.
A new case management support has also been introduced along with better pricing strategy by CNP integrations. This allows clients to buy a support package per case with a minimum 4 hr block. The new system not only simplifies the startup support from CNP Integrations but also streamlines support for smaller and standalone projects. Furthermore, CNP endeavors to bring clarity and openness in their business relation for mutual benefits. For this they have a new check out process that clarifies terms of service and NDA agreements better.
CNP Integrations have also built their online presence for Joomla development services over the years. Their other two web portals Joomladesignservices.com and Joomladevelopmentsupport.com are part of making this presence stronger. However, the Joomla 1.0 framework for cnpintegrations.com has been kept intact for 6 long years owing to strategic reasons. It has been recently retired from (what they refer as "Joomla Model T" or "antique portal") to newer framework. CNP integrations explained their motive behind keeping this website, built in 2006 quite emphatically. Speaking on this Christopher Nielsen, CNP Integrations co-founder and general manager said "We maintained the older framework for many years beyond the normal lifecycle of a web portal because it allowed us to demonstrate that a quality high performance site could be achieved and secured with the older Joomla 1.0 framework on our new secure hosting platform with proper technical support and monitoring. We can proudly testify that the security of our (J1.0) site was never compromised.
In addition it successfully achieved the SEO results we anticipated. Since we had more than proven that our security platform was effective it was time to now take advantage of some of the great new features in the Joomla 2.5 platform. We could no longer continue to drive our "JoomlaModel T" on the new digital highways but it will always be remembered as a classic."
CNP Integrations Provides Joomla Development Services Leveraging Businesses For Better Results
By engaging team of highly skilled programmers, project managers, technical and configuration experts CNP Integration is able to provide responsive web application support services for Joomla CMS and other compatible technologies. It is a business division of Massachusetts based corporation known as Creative Networks Protocol Inc. CNP integrations has offered successful strategies for numerous businesses with innovation and creativity. The recent upgrades and introducing better support services is an addition to what they believe the most building better and mutually satisfactory relationships with their clients.
For more information please contact Christopher Nielsen; 508-644-1553 or firstname.lastname@example.org
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